Uber drivers in Johannesburg commenced a strike on July 15, 2025, leaving many commuters stranded during the morning rush and prompting users to seek alternative transport[1]. The strike began with drivers gathering in Kramerville before marching to Uber’s headquarters in Parktown, protesting against what they describe as unsustainably low e-hailing fares and excessive company commissions—reportedly 40-50% per trip[2]. According to the drivers, once fuel, insurance, and car maintenance costs are deducted, the remaining earnings are insufficient to make a living[1].
The drivers distributed statements and videos across social media, emphasizing that the action would continue until Uber addresses their concerns. The central demand is an increase in fares and a significant reduction in Uber’s commission structure[2]. Many drivers indicated that this is about economic survival, echoing claims from previous protests that date back to 2021 on similar issues.
Reports indicate widespread disruptions to the platform, with customers experiencing long wait times, trip cancellations, and surge pricing due to a scarcity of available drivers[2]. Throughout the protest, striking drivers have urged the public not to use Uber services. Organizers, including spokesperson Awelani Matshete, stated that the protest was not politically motivated but a direct response to deteriorating working conditions and decreasing income for drivers[2].
The strike also reignited public debate about gig economy labor rights in South Africa, where Uber drivers are not recognized as employees and do not receive benefits such as unemployment insurance or healthcare—yet, they bear all operational costs[2].
Uber responded that it understood the concerns raised by drivers and claimed to regularly engage with them, though drivers refuted the company’s assertion, saying there has been little real negotiation or communication[4]. The drivers indicated that the strike would continue indefinitely until management agrees to meaningful dialogue and addresses their economic demands[6].